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Head of Travel Product & Commercial Growth

Job No: TAD23691524
Location: Byron Bay/Varsity Lakes

The Opportunity

The Head of Travel Product & Commercial Growth sits at the intersection of product, commercial growth, and execution. In this pivotal leadership role, you will take market and customer opportunities and turn them into compelling, commercially viable travel propositions. Your oversight spans across the entire product landscape—driving end-to-end curation across core all travel products/offerings and strategic commercial partnerships. You will lead supplier negotiations, identify gaps across categories and destinations, and drive actionable growth initiatives that maximise Total Transaction Value (TTV), revenue, and profitability across TripADeal’s diversified portfolio.

Organisational Structure

This leadership opportunity sits within the Commercial department reporting to the Chief Commercial Officer, directly managing and developing a dual-function team of 5 direct reports (Market Development Managers). This permanent full-time position is 100% onsite working from our Gold Coast office, with the ability to commute to our Byron Bay Head Quarters twice a week and/or as needed, working Monday to Friday.

A Day in the Life

A varied role that includes, but is not limited to:

  • Acting as the senior point of contact for key merchant relationships and vendor partnerships across the Product team.Identifying and evaluating new growth opportunities across travel destinations, categories, customer segments, and merchant partnerships.
  • Leading commercial negotiations with suppliers to secure attractive inclusions, pricing structures, and margin outcomes.
  • Developing new travel packages and concepts from initial market opportunity through to commercial readiness and configuration.
  • Analysing sales, conversion, and margin metrics to optimise, expand, refresh, or exit underperforming travel deals.
  • Partnering cross-functionally with Marketing, Pricing, Analytics, and Operations to translate product opportunities into compelling go-to-market campaigns. 

To be a Front Running Candidate

  • 5 years of commercial, BDM, or senior product development experience within the travel or cruise industry.
  • Demonstrated expertise in travel product development, commercial deal structures, and contract reviews.
  • Proven track record in supplier relationship management, high-level commercial negotiation, and vendor growth.
  • Strong commercial acumen with experience leveraging CRM (Salesforce preferred), sales data, and analytics to make data-backed recommendations.
  • Demonstrated team management capability leading and coaching a dual-function team under tight deadlines.
  • Excellent adaptability to navigate structural changes, prioritise competing projects, and maintain calm under pressure.
  • The successful candidate will be required to undergo a Qantas background check

Why TripADeal?

  • Competitive salary package, training & career progression
  • Fun, casual work environment where shoes are optional
  • Flexible work hours
  • Regular social get togethers
  • Additional Paid Leave at selected Length Of Service milestone achievements
  • Staff travel discounts on air travel, accommodation and holidays
  • $600 per calendar year for reimbursement towards health and wellness activities
  • Novated leasing and salary packaging available
  • Employee Assistance Program 
  • Savings and discounts on groceries, shopping, entertainment, and more
  • Volunteer leave as part of giving back to the local community to give back to the local community
  • Generous parental leave support program with paid superannuation during paid & unpaid parental leave

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

See your next destination as Head of Travel Product & Commercial Growth for TripADeal? Your future pathway is just one click away. Apply now! 

Applications are reviewed regularly, and roles may close early if a suitable candidate is appointed—so we encourage you to apply promptly.

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Working with TripADeal

Natasha Pancho

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucket list package holidays. It's so good to learn new things about countries I haven't been to or would have never thought of travelling to. There's always something new to experience here

Zoe Mazlin

I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process.

TripADeal may collect information directly from you, or where relevant, from a third party with your consent. For example, TripADeal may seek information about your prior employment history through reference checks, your eligibility to work in Australia through a visa status check, or any other information through publically available networking sites such as Facebook, Instagram and LinkedIn. If your application for employment is successful and you are offered employment with TripADeal, as a condition of employment, TripADeal will ask you for evidence of your identity and legal entitlement to work in Australia. We will also ask for personal information, such as emergency contact details, tax file number and bank account details which will form part of your employee file.

TripADeal may use your personal information in order to assess your application for positions at TripADeal and invite you to apply for future positions of interest to you, unless you notify us that you do not wish for this to occur. We may disclose your personal information to related companies of TripADeal for the purpose of enabling those companies to consider you, and contact you, in relation to future positions of interest with TripADeal or its related companies.

TripADeal will store your personal information in accordance with its general privacy policy, available here. If you wish to access or correct any of your personal information held by TripADeal, please use the contact details set out on the privacy policy page.

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