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Senior Flight Analyst

Job No: TAD23691450
Location: Byron Bay/Varsity Lakes

The Opportunity

We are looking for an experienced Senior Flight Analyst to join our team. This is a key position focused on providing our product team with flight pricings that allow us to create unique, affordable deals to bucket list destinations. Operating with the support and guidance of the Flights Performance Manager, your primary objective is to make travel dreams come true while maintaining a high-quality customer experience.

You will be responsible for analysing airline routes, schedules, and prices, monitoring industry trends , and managing flight requests from the product team. This role also involves training and mentoring staff on international airfares, supporting the Flights Performance Manager with airline relationship management, and overseeing the allocation of tasks to Flight Analysts. If you are GDS trained (preferably Sabre), have a high degree of accuracy, and are passionate about identifying process improvements and helping others succeed, this is the role for you.


Organisational Structure

Reporting to our Flights Performance Manager, this is a permanent, full-time role. There is flexibility on location split between our Byron Bay and Gold Coast office for an exceptional candidate. You’ll work Monday to Friday, 8am-4pm or 9am-5pm - you choose!


A Day in the Life

  • Conduct in-depth analysis of airline routes, schedules, and prices, tracking industry trends to provide competitive flight nets for our unique product offerings.
  • Support the Flights Performance Manager by overseeing task allocation for Flight Analysts, documenting processes for consistency, and identifying process improvements.
  • Train, mentor, and support Flight Consultants and Ticketing Team staff, sharing your deep knowledge of GDS, international fares and ticketing.
  • Act as a key contact for the Product Team, managing their flight requests and extensions, communicating all airfare conditions, schedules and potential issues.
  • Support the Flights Performance Manager and General Manager of Commercial Partnerships with airline relationship management, group fare negotiations, and reporting on market insights.


To be a Front Running Candidate

  • You are GDS trained (preferably Sabre) and extensive experience with airfares or airline yield systems is highly regarded.
  • You are an expert in your field, with a proven ability to train and mentor staff on international airfares and provide feedback on team workload allocation.
  • An exceptional communicator with the ability to explain complex information in a professional manner to both internal and external stakeholders.
  • Highly accurate and organised, you can manage multiple projects simultaneously and maintain a high degree of accuracy in your work.
  • You are a master of your own workflow, able to accept responsibility for your work, assess priorities, and complete tasks within agreed timeframes.
  • You are a natural problem-solver, with the ability to identify and resolve issues in a timely manner, make clear decisions, and identify process improvement opportunities


Why TripADeal?

  • Competitive salary package, training & career progression
  • Fun, casual work environment where shoes are optional
  • Flexible work hours
  • Regular social get togethers
  • Staff travel discounts on air travel, accommodation and holidays
  • $1,040 per annum of Subsidised gym memberships & corporate Fitness Passport access
  • Novated leasing and salary packaging available
  • Employee Assistance Program 
  • Savings and discounts on groceries, shopping, entertainment, and more
  • Volunteer leave as part of giving back to the local community to give back to the local community
  • Generous parental leave support program

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

See your next destination as Senior Flight Analyst for TripADeal? Your future pathway is just one click away. Apply now!

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Questions

Working with TripADeal

Natasha Pancho

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucket list package holidays. It's so good to learn new things about countries I haven't been to or would have never thought of travelling to. There's always something new to experience here

Zoe Mazlin

I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process.

TripADeal may collect information directly from you, or where relevant, from a third party with your consent. For example, TripADeal may seek information about your prior employment history through reference checks, your eligibility to work in Australia through a visa status check, or any other information through publically available networking sites such as Facebook, Instagram and LinkedIn. If your application for employment is successful and you are offered employment with TripADeal, as a condition of employment, TripADeal will ask you for evidence of your identity and legal entitlement to work in Australia. We will also ask for personal information, such as emergency contact details, tax file number and bank account details which will form part of your employee file.

TripADeal may use your personal information in order to assess your application for positions at TripADeal and invite you to apply for future positions of interest to you, unless you notify us that you do not wish for this to occur. We may disclose your personal information to related companies of TripADeal for the purpose of enabling those companies to consider you, and contact you, in relation to future positions of interest with TripADeal or its related companies.

TripADeal will store your personal information in accordance with its general privacy policy, available here. If you wish to access or correct any of your personal information held by TripADeal, please use the contact details set out on the privacy policy page.

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