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Logistics Consultant (On-site), Byron Bay HQ

Job No: TAD23691416
Location: Byron Bay

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

The Opportunity

We are looking for a customer-focused Logistics Consultant to join us in a permanent, full-time capacity. You'll support TripADeal suppliers by collating and sending TripADeal customer bookings, helping their travel dreams come true. This position also involves preparing, collating, and sending customer travel documents, ensuring all relevant partner deadlines are met to support the Product team.

Organisational Structure

You'll report to our Customer Operations & Logistics Manager in a full-time permanent position. This role is based on-site from Monday to Friday, 8-4pm or 9-5pm - you choose! This role is based from our Byron Bay HQ.

A Day in the Life

  • Work as part of a team to coordinate with suppliers to secure group travel arrangements for TripADeal customers
  • As a part of a team, manage inbound and outbound supplier communications, as well as customer travel documentation
  • Liaise with internal and external stakeholders to ensure group travel arrangements run smoothly
  • Communicate booking information to external operators
  • Finalise and send final travel documentation to customers ahead of departure
  • Assist with customer and group booking emergencies when required
  • Provide support to our Product team when required

To be a front running candidate

  • Tertiary qualifications in customer service, event management, tourism, business, administration or a related discipline, or equivalent demonstrated experience 
  • Demonstrated experience using Excel and/or Google Sheets
  • Strong attention to detail and troubleshooting skills
  • Strong time management and organisational skills
  • Strong written and verbal communication skills
  • Work independently as well as part of a team
  • Ability to work to tight deadlines and prioritise tasks with a sense of urgency
  • Experience in travel industry is highly regarded
  • The successful candidate will be required to undergo a Qantas background check

Why TripADeal?

  • Competitive salary package
  • Flexible work hours 
  • Learn, develop and advance your career within TripADeal
  • Opportunities to experience our own curated, bucket list holidays through famil’s and educationals
  • Fun, casual working environment, where shoes are optional
  • Staff travel discounts
  • Employee Assistance Program
  • $1,040 per annum of subsidised gym memberships
  • Regular social get togethers  
  • Savings and discounts on groceries, electronics and homewares
  • Volunteer leave as part of giving back to the local community

See your next destination as Logistics Consultant for TripADeal? Your future pathway is just one click away. Apply now! 

 

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Questions

Working with TripADeal

Natasha Pancho

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucket list package holidays. It's so good to learn new things about countries I haven't been to or would have never thought of travelling to. There's always something new to experience here

Zoe Mazlin

I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process.

TripADeal may collect information directly from you, or where relevant, from a third party with your consent. For example, TripADeal may seek information about your prior employment history through reference checks, your eligibility to work in Australia through a visa status check, or any other information through publically available networking sites such as Facebook, Instagram and LinkedIn. If your application for employment is successful and you are offered employment with TripADeal, as a condition of employment, TripADeal will ask you for evidence of your identity and legal entitlement to work in Australia. We will also ask for personal information, such as emergency contact details, tax file number and bank account details which will form part of your employee file.

TripADeal may use your personal information in order to assess your application for positions at TripADeal and invite you to apply for future positions of interest to you, unless you notify us that you do not wish for this to occur. We may disclose your personal information to related companies of TripADeal for the purpose of enabling those companies to consider you, and contact you, in relation to future positions of interest with TripADeal or its related companies.

TripADeal will store your personal information in accordance with its general privacy policy, available here. If you wish to access or correct any of your personal information held by TripADeal, please use the contact details set out on the privacy policy page.

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