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Accounts Officer (On-site), HQ

Job No: TAD23691404
Location: Byron Bay

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

The Opportunity

As the Accounts Officer you will assist with the management and processing of customer refunds to ensure a positive customer experience as well as actively participating in process improvement projects for the customer refund process.

Organisational Structure

This role will be based primarily from our HQ in Byron Bay with ability to commute to other TripADeal sites on an as needed basis. The position offers flexible working hours between 8:00am to 4:00pm or 9:00am to 5:00pm - you choose! As an on-site business, an in-office presence is required in this role to foster connection, collaboration, and results.

A Day in the Life

  • Maintain and participate in the administration and reconciliation of the customer refund process
  • Actively correspond with merchants, following up on refunds, credits etc to enable timely customer refunds
  • Prepare and maintain bank and cash reconciliations business wide
  • Administration and reconciliation of TripADeal credit cards including the virtual credit card facility
  • Assist the finance team in ensuring timely cash receipts and payments to our customers and suppliers

You will have

  • Tertiary qualifications in Business, Accounting or related Finance discipline, or equivalent demonstrated experience.
  • 2+ years experience in a high volume accounts receivable role
  • Ability to work in a team and maintain effective relationships with internal and external stakeholders.
  • Ability to stay calm under pressure and meet tight deadlines.
  • Mature with a sense of ownership and ability to adapt to change.
  • Strong Microsoft Excel skills for analysis and reporting.
  • Organised with the ability to prioritise and manage multiple projects simultaneously

Why TripADeal?

  • Competitive salary package, training & career progression
  • Fun, casual work environment where shoes are optional
  • Flexible work hours
  • Regular social get togethers
  • Staff travel discounts on air travel, accommodation and holidays
  • $1,040 per annum of Subsidised gym memberships & corporate Fitness Passport access
  • Novated leasing and salary packaging available
  • Employee Assistance Program 
  • Savings and discounts on groceries, shopping, entertainment, and more
  • Volunteer leave as part of giving back to the local community to give back to the local community
  • Generous parental leave support program

See your next destination as Accounts Officer for TripADeal? Your future pathway is just one click away. Apply now! 

Apply Now

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Questions

Working with TripADeal

Natasha Pancho

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucket list package holidays. It's so good to learn new things about countries I haven't been to or would have never thought of travelling to. There's always something new to experience here

Zoe Mazlin

I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process.

TripADeal may collect information directly from you, or where relevant, from a third party with your consent. For example, TripADeal may seek information about your prior employment history through reference checks, your eligibility to work in Australia through a visa status check, or any other information through publically available networking sites such as Facebook, Instagram and LinkedIn. If your application for employment is successful and you are offered employment with TripADeal, as a condition of employment, TripADeal will ask you for evidence of your identity and legal entitlement to work in Australia. We will also ask for personal information, such as emergency contact details, tax file number and bank account details which will form part of your employee file.

TripADeal may use your personal information in order to assess your application for positions at TripADeal and invite you to apply for future positions of interest to you, unless you notify us that you do not wish for this to occur. We may disclose your personal information to related companies of TripADeal for the purpose of enabling those companies to consider you, and contact you, in relation to future positions of interest with TripADeal or its related companies.

TripADeal will store your personal information in accordance with its general privacy policy, available here. If you wish to access or correct any of your personal information held by TripADeal, please use the contact details set out on the privacy policy page.

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