Trip a deal banner
Trip a deal banner
Trip a deal banner

Account Manager (On-site), HQ

Job No: TAD23691364
Location: Byron Bay

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

 

The Opportunity

The Account Manager will work closely with Business Development Managers to build and maintain product packages, as well as work with other teams to meet product partner, marketing, and customer requirements and help nurture and maintain positive, productive relationships with assigned product partners.

This position will see you performing a key role in deal creation, supporting established merchant relationships and deal management tasks, and enabling TripADeal to create itineraries that make travel dreams come true!

 

Organisational Structure

You'll report to our Product Operations Manager, working closely with the wider Product team, other cross-functional teams across the business, and external vendors.

This permanent full-time position is 100% onsite working from our Byron Bay HQ, working Monday to Friday, 8-4pm or 9-5pm - you choose!

 

A Day in the Life

  • Nurture and maintain positive, productive relationships with assigned product partners
  • Enhance existing relationships by working with the partner to devise new products and marketing strategies
  • Work closely with the BDM to secure package extensions, allocations and other post-live changes from product partners as required, in a timely and professional manner
  • Work with Operational teams (Customer Service and Logistics) to meet partner and customer requirements
  • Take ownership for resolving any issues that may arise with a specific product or package, by liaising with the partners involved to reach a solution
  • Monitor and analyse trends within the travel market and devise strategies to maintain a competitive edge
  • Support the development and delivery of custom-built travel packages for specific national marketing strategies
  • Ensure partner communications are efficiently and effectively conveyed to other TripADeal departments as required
  • Maintain a thorough understanding of global travel trends and seasonal booking windows and work strategically to leverage this

 

To be a Front Running Candidate

  • Tertiary qualifications in Business, Travel or a related discipline, or equivalent demonstrated experience
  • Possess a professional and positive approach to supporting internal and external stakeholders
  • Strong account management skills with the ability to build and nurture relationships
  • High attention to detail and accuracy
  • Demonstrated experience with Excel and/or Google Sheets
  • Ability to work collaboratively in a team as well as autonomously
  • Strong written and verbal communication skills
  • Ability to stay calm under pressure and consistently meet tight deadlines
  • Results oriented with strong problem solving skills
  • Strong sense of ownership and ability to adapt to change
  • Organised with the ability to prioritise and manage multiple projects simultaneously
  • Experience in the travel industry (highly desirable)
  • Salesforce or other CRM system experience (highly desirable)
  • The successful candidate will be required to undergo a Qantas background check

 

Why TripADeal?

  • Competitive salary package, training & career progression
  • Fun, casual work environment where shoes are optional
  • Flexible work hours
  • Regular social get togethers
  • Staff travel discounts on air travel, accommodation and holidays
  • $1,040 per annum of Subsidised gym memberships & corporate Fitness Passport access
  • Novated leasing and salary packaging available
  • Employee Assistance Program 
  • Savings and discounts on groceries, shopping, entertainment, and more
  • Volunteer leave as part of giving back to the local community to give back to the local community
  • Generous parental leave support program

 

See your next destination as Account Manager for TripADeal? Your future pathway is just one click away. Apply now! 

Apply Now

Personal Details * Required field

  1. Digits only or add + for international numbers

  1. (Please click on your profile and copy the URL from your profile page.)

Questions

Working with TripADeal

Natasha Pancho

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucket list package holidays. It's so good to learn new things about countries I haven't been to or would have never thought of travelling to. There's always something new to experience here

Zoe Mazlin

I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process.

TripADeal may collect information directly from you, or where relevant, from a third party with your consent. For example, TripADeal may seek information about your prior employment history through reference checks, your eligibility to work in Australia through a visa status check, or any other information through publically available networking sites such as Facebook, Instagram and LinkedIn. If your application for employment is successful and you are offered employment with TripADeal, as a condition of employment, TripADeal will ask you for evidence of your identity and legal entitlement to work in Australia. We will also ask for personal information, such as emergency contact details, tax file number and bank account details which will form part of your employee file.

TripADeal may use your personal information in order to assess your application for positions at TripADeal and invite you to apply for future positions of interest to you, unless you notify us that you do not wish for this to occur. We may disclose your personal information to related companies of TripADeal for the purpose of enabling those companies to consider you, and contact you, in relation to future positions of interest with TripADeal or its related companies.

TripADeal will store your personal information in accordance with its general privacy policy, available here. If you wish to access or correct any of your personal information held by TripADeal, please use the contact details set out on the privacy policy page.

Show more