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Flights Consultant (On-site), Byron Bay HQ

Job No: TAD23691350
Location: Byron Bay

  • Travel discounts, staff travel benefits, health & wellness benefits
  • Competitive salary package, training & career progression
  • Team social events

 

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

 

The Opportunity

Are you a Travel Consultant or Flights Consultant with experience creating international travel itineraries looking for a new behind-the-scenes role working with a dedicated team in Byron Bay? We'd love to hear from you!

Our team of Flights Consultants work closely together to ensure end-to-end flight operations are managed and both our first-time and returning customers are provided with a first-class experience.

The successful incumbent will hold experience in the travel sector, creating and issuing itineraries internationally, with a strong understanding of global geography and flights - ensuring our customers and internal staff have the best travel experience possible!

 

Organisational Structure

You'll report to our Flight Operations Manager, and work in a team that is dedicated to efficiently and effectively bringing the destination experience to life, seeing travel dreams come true. 

This permanent full-time position is 100% onsite working from our Byron Bay Head Quarters, working Monday to Friday, 8-4pm or 9-5pm - you choose!

 

A Day in the Life

  • Book and ticket international airline tickets on behalf of TripADeal for their all-inclusive package deals
  • Facilitate customisation and applicable service requests on behalf of TripADeal 
  • Understanding and support of the business systems and platforms used to manage the ticketing process
  • Conduct searches to find the best available airfares available for our valued customers, using the company GDS and other necessary systems.
  • Perform the whole ticketing process requirements
  • Communicate and liaise with relevant TripADeal stakeholders on bookings, deals, and issues that arise.
  • Assist with resolving issues or escalated queries
  • Follow through on initiatives that help to drive revenue for the business
  • Support of post-booking management process
  • Booking and issuing of interval staff travel requirements

 

To be a Front Running Candidate

  • Tertiary qualifications in customer service, event management, tourism, business, administration, or a related discipline, or equivalent demonstrated experience
  • High level of experience using a GDS system (Sabre is highly regarded but not essential) 
  • Demonstrated experience using Google Sheets and/or Excel
  • Sound working knowledge and expertise in international airlines, with the know how to navigate complicated international airfares
  • Strong attention to detail & focus on accuracy
  • Strong time management and organisational skills
  • Demonstrated ability to clearly communicate to a variety of stakeholders
  • Ability to work towards multiple tight deadlines concurrently and to prioritise tasks with a sense of urgency
  • Ability to forward think outcomes & be focused on the set outcome
  • Work both autonomously & part of a team to achieve a common goal
  • The successful candidate will be required to undergo a Qantas background check

 

Why TripADeal?

  • Competitive salary package
  • Flexible work hours 
  • Learn, develop and advance your career within TripADeal
  • Fun, casual working environment, where shoes are optional
  • Staff travel discounts & benefits
  • Employee Assistance Program
  • $1,040 per annum of subsidised gym memberships
  • Regular social get togethers  
  • Savings and discounts on groceries, electronics and homewares
  • Volunteer leave as part of giving back to the local community
  • Generous parental leave support program

 

See your next destination as Flights Consultant for TripADeal? Your future pathway is just one click away. Apply now! 

Apply Now

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Questions

Working with TripADeal

Natasha Pancho

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucket list package holidays. It's so good to learn new things about countries I haven't been to or would have never thought of travelling to. There's always something new to experience here

Zoe Mazlin

I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process.

TripADeal may collect information directly from you, or where relevant, from a third party with your consent. For example, TripADeal may seek information about your prior employment history through reference checks, your eligibility to work in Australia through a visa status check, or any other information through publically available networking sites such as Facebook, Instagram and LinkedIn. If your application for employment is successful and you are offered employment with TripADeal, as a condition of employment, TripADeal will ask you for evidence of your identity and legal entitlement to work in Australia. We will also ask for personal information, such as emergency contact details, tax file number and bank account details which will form part of your employee file.

TripADeal may use your personal information in order to assess your application for positions at TripADeal and invite you to apply for future positions of interest to you, unless you notify us that you do not wish for this to occur. We may disclose your personal information to related companies of TripADeal for the purpose of enabling those companies to consider you, and contact you, in relation to future positions of interest with TripADeal or its related companies.

TripADeal will store your personal information in accordance with its general privacy policy, available here. If you wish to access or correct any of your personal information held by TripADeal, please use the contact details set out on the privacy policy page.

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