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Travel Consultant (On-site), Byron Bay HQ

Job No: TAD23691326
Location: Byron Bay

  • Travel discounts, health & wellness benefits
  • Competitive salary package, training & career progression
  • Team social events

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

 

The Opportunity

Our Travel Consultants represent the TripADeal brand and provide first class customer service in all customer interactions before, during, and after the sale.

 

A Day in the Life

As the initial point of contact for customer enquiries, this role will be responsible for providing an exceptional level of customer service with a purpose of converting enquiries into sales, seeing travel dreams come true.

Your responsibility is to achieve sales targets and generate revenue through meeting or exceeding expectations of our valued customers.

 

Organisational Structure

Reporting to a Team Leader within our highly successful Sales & Service team, this is a permanent opportunity available within our inbound and outbound call centre! This is a high volume call-based position, working 100% onsite in our Byron Bay office, located in the industrial estate. Remote and or hybrid arrangements are not available.  

This is a full-time position, requiring 40 hours per week over 5 days. Our operating hours span 7 days a week, from 8am to 7pm, Monday through Sunday. You will be scheduled on a rotating roster, working 1 in 3 weekends, with two weekdays off. The team also works on public holidays, which are incentivised along with weekend shifts.

 

To be a front running candidate

  • You pride yourself on delivering exceptional customer service and exceeding our customer's expectations
  • You thrive on closing a sale because you know you've just made someone's travel dream come true! 
  • Don't mind admin? Yep, you'll need to be savvy with navigating around various systems in a fast-paced environment 
  • Have a desire to exceed sales targets and are driven by reaching goals
  • Your attention to detail is 11/10
  • If you can get through a high volume of calls with a positive and engaging attitude, then you’ll be a great addition to our fun and vibrant team
  • The successful candidate will be required to undergo a Qantas background check

Alternatively, if you think you’ve got the chops, but are seeking training - no worries full training will be provided to all successful candidates. 

 

Why TripADeal?

  • Competitive salary package
  • Flexible work hours 
  • Learn, develop and advance your career within TripADeal
  • Opportunities to experience our own curated, bucket list holidays through famil’s and educationals
  • Fun, casual working environment, where shoes are optional
  • Staff travel discounts
  • Employee Assistance Program
  • $1,040 per annum of subsidised gym memberships
  • Regular social get togethers  
  • Savings and discounts on groceries, electronics and homewares
  • Volunteer leave as part of giving back to the local community
  • Generous parental leave support program

 

 See your next destination as Travel Consultant for TripADeal? Your future pathway is just one click away. Apply now! 

Apply Now

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Questions

Working with TripADeal

Natasha Pancho

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucket list package holidays. It's so good to learn new things about countries I haven't been to or would have never thought of travelling to. There's always something new to experience here

Zoe Mazlin

I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process.

TripADeal may collect information directly from you, or where relevant, from a third party with your consent. For example, TripADeal may seek information about your prior employment history through reference checks, your eligibility to work in Australia through a visa status check, or any other information through publically available networking sites such as Facebook, Instagram and LinkedIn. If your application for employment is successful and you are offered employment with TripADeal, as a condition of employment, TripADeal will ask you for evidence of your identity and legal entitlement to work in Australia. We will also ask for personal information, such as emergency contact details, tax file number and bank account details which will form part of your employee file.

TripADeal may use your personal information in order to assess your application for positions at TripADeal and invite you to apply for future positions of interest to you, unless you notify us that you do not wish for this to occur. We may disclose your personal information to related companies of TripADeal for the purpose of enabling those companies to consider you, and contact you, in relation to future positions of interest with TripADeal or its related companies.

TripADeal will store your personal information in accordance with its general privacy policy, available here. If you wish to access or correct any of your personal information held by TripADeal, please use the contact details set out on the privacy policy page.

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