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For Qantas Employees: Risk and Compliance Manager (On-site), HQ/Gold Coast

Job No: TAD23691317
Location: Multiple

  • Travel discounts, health & wellness benefits
  • Competitive salary package, training & career progression
  • Team social events

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

 

The Opportunity

The Risk & Compliance Manager will partner with relevant internal and external stakeholders including Qantas Loyalty and Qantas Group to develop, implement, and own the TripADeal risk and compliance program to ensure the company's adherence to relevant laws, regulations, and industry best practices. 

This role will proactively support stakeholders to identify and assess potential risks, implement appropriate controls, and foster a culture of compliance throughout TripADeal, enabling travel dreams to come true in an ethical manner, avoiding misconduct. 

 

Organisational Structure

You'll report to our Chief Financial Officer, and work closely with departments across TripADeal and Qantas including IT, Legal, Security, and Risk. You’ll need to be comfortable working with senior stakeholders.

For candidates based in Sydney, you’ll travel to spend approximately 60% of your working time at our Byron Bay HQ, in addition to time at Qantas, Mascot. Relocation to Byron Bay or Gold Coast is also an exciting option we are happy to discuss!  This is a permanent, full-time opportunity, working Monday to Friday, 8-4pm or 9-5pm - you choose!

 

A Day in the Life

  • Lead risk assessments and compliance monitoring, ensuring key risks are identified and managed.
  • Act as the conduit between IT, Legal, Risk, and Compliance, supporting TripADeal stakeholders with all matters relating to risk management and compliance.
  • Provide training to team members on risk management and compliance requirements.
  • Stay on top of industry regulations, updating our compliance framework as needed.
  • Collaborate with internal teams to embed risk and compliance into business processes.
  • Investigate compliance breaches and implement corrective actions.
  • Track and report key risk and compliance metrics to senior management.
  • Facilitate risk and compliance workshops to strengthen our team’s understanding and culture around risk management.
  • Design and deliver continuous improvement initiatives for internal controls and processes.
  • Support cross-functional projects to ensure compliance considerations are factored into business decisions.
  • Work closely with Qantas and TripADeal stakeholders to support organisational compliance.

 

To be a Front Running Candidate

  • Minimum 5 years of experience and/or tertiary qualifications in risk, compliance or audit disciplines
  • Passionate and driven to succeed, self-motivated and able to work independently
  • Able to develop plans, prioritise and influence in a high-pressure environment 
  • Proven ability to own and understand operational and compliance risks
  • Significant experience in process mapping, risk and control identification 
  • Strong project management skills with the ability to bring others on the journey
  • Strong understanding of relevant laws, regulations, and industry standards is preferred
  • Experience in leading and influencing collaborative cross functional working groups to drive outcomes 
  • Solid problem-solver with an emerging ability to cut-through complexity, and an ability to think creatively at a tactical level with a keen attention to detail 
  • Ability to travel interstate on an as required with current drivers licence
  • Passion for travel and industry knowledge is a plus!
  • The successful candidate will be required to undergo a Qantas background check

 

Why TripADeal?

  • Competitive salary package
  • Flexible work hours 
  • Learn, develop and advance your career within TripADeal
  • Fun, casual working environment, where shoes are optional
  • Staff travel discounts (Qantas staff travel plus TripADeal discounts and famils)
  • Employee Assistance Program
  • $1,040 per annum of subsidised gym memberships
  • Regular social get togethers  
  • Savings and discounts on groceries, electronics and homewares
  • Volunteer leave as part of giving back to the local community
  • Generous parental leave support program

 

See your next destination as Risk & Compliance Manager for TripADeal? Your future pathway is just one click away.

 

Apply now or contact Talent Acquisition Advisor, Summer Moon at summer.moon@tripadeal.com.au.

Apply Now

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Questions

Working with TripADeal

Natasha Pancho

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucket list package holidays. It's so good to learn new things about countries I haven't been to or would have never thought of travelling to. There's always something new to experience here

Zoe Mazlin

I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process.

TripADeal may collect information directly from you, or where relevant, from a third party with your consent. For example, TripADeal may seek information about your prior employment history through reference checks, your eligibility to work in Australia through a visa status check, or any other information through publically available networking sites such as Facebook, Instagram and LinkedIn. If your application for employment is successful and you are offered employment with TripADeal, as a condition of employment, TripADeal will ask you for evidence of your identity and legal entitlement to work in Australia. We will also ask for personal information, such as emergency contact details, tax file number and bank account details which will form part of your employee file.

TripADeal may use your personal information in order to assess your application for positions at TripADeal and invite you to apply for future positions of interest to you, unless you notify us that you do not wish for this to occur. We may disclose your personal information to related companies of TripADeal for the purpose of enabling those companies to consider you, and contact you, in relation to future positions of interest with TripADeal or its related companies.

TripADeal will store your personal information in accordance with its general privacy policy, available here. If you wish to access or correct any of your personal information held by TripADeal, please use the contact details set out on the privacy policy page.

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