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Salesforce Administrator (On-site), Gold Coast

Job No: TAD23691306
Location: Gold Coast

  • Travel discounts, health & wellness benefits
  • Competitive salary package, training & career progression
  • Team social events

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

 

The Opportunity

You will be responsible for the administration and support of both Salesforce Marketing Cloud and Salesforce Service Cloud, ensuring seamless integration between the existing systems.
This role is critical in optimising marketing campaigns and customer service processes, supporting TripADeal’s mission to make travel dreams come true. 
This specialist role will collaborate closely with our Marketing team, Technology team and external partners to deliver effective and innovative solutions in a dynamic and supportive work environment.
This role is for a seasoned Salesforce ecosystem specialist who can hit the ground running.

 

Organisational Structure

This is a permanent, full-time role based 100% onsite at either our Varsity Lakes Gold Coast office or Byron Bay Headquarters, Monday to Friday, 8-4pm or 9-5pm - you choose!
You will report directly to our Head of Technology and collaborate extensively with both internal and external stakeholders.

 

A Day in the Life

As the go-to Salesforce expert, you will become a part of a team managing a mature, well-established and highly customized Salesforce environment. With a hands-on focus, you will:

  • Develop and implement a robust Salesforce infrastructure integrating Marketing Cloud and Service Cloud to enhance system efficiency and effectiveness.
  • Proactively manage, troubleshoot, and optimize our mature Salesforce setup and its integrations to ensure stability and reliability.
  • Employ advanced data management practices to maintain data accuracy and security, ensuring compliance with regulatory standards.
  • Support the marketing team in executing effective marketing campaigns by providing technical expertise in campaign setup, audience segmentation, email template design, and performance analysis.
  • Architect and maintain an efficient, scalable Salesforce environment tailored to business needs while adhering to best practices, encouraging continuous improvement and innovation.
  • Keep abreast of the latest Salesforce releases and features, facilitating training and adoption among users to maximize platform utility and user satisfaction.

 

To be a Front Running Candidate

  • Certification as a Salesforce Administrator is essential.
  • 3-5 years of experience in Salesforce platform administration, with a focus on Salesforce Marketing Cloud and Salesforce Service Cloud.
  • Proven track record of managing complex Salesforce environments.
  • Proficiency in SQL, AMPscript, HTML/CSS, and other technologies essential for advanced Salesforce customisation.
  • Proven expertise in the technical setup, configuration, and seamless integration of Salesforce applications within complex ecosystems.
  • In-depth knowledge of Salesforce architecture, encompassing roles, profiles, sharing rules, workflows, and groups.
  • Skilled in deploying automation tools and strategies, focusing on enhancing maintainability and best practices to boost system efficiency.
  • Strong analytical skills and problem-solving abilities, capable of swiftly resolving issues with Salesforce integrations and configurations.
  • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and engage with stakeholders.
  • Committed to continuous professional development, staying abreast of the latest Salesforce updates and integrating new functionalities to optimise business processes.

 

Why TripADeal?

  • Competitive salary package, training & career progression
  • Fun, casual work environment where shoes are optional
  • Flexible work hours
  • Regular social get togethers
  • Staff travel discounts on air travel, accommodation and holidays
  • $1,040 per annum of Subsidised gym memberships
  • Employee Assistance Program 
  • Savings and discounts on groceries, shopping, entertainment, and more
  • Volunteer leave as part of giving back to the local community to give back to the local community
  • Generous parental leave support program

 

See your next destination as Salesforce Administrator for TripADeal? Your future pathway is just one click away. Apply now! 

Apply Now

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Questions

Working with TripADeal

Natasha Pancho

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucket list package holidays. It's so good to learn new things about countries I haven't been to or would have never thought of travelling to. There's always something new to experience here

Zoe Mazlin

I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process.

TripADeal may collect information directly from you, or where relevant, from a third party with your consent. For example, TripADeal may seek information about your prior employment history through reference checks, your eligibility to work in Australia through a visa status check, or any other information through publically available networking sites such as Facebook, Instagram and LinkedIn. If your application for employment is successful and you are offered employment with TripADeal, as a condition of employment, TripADeal will ask you for evidence of your identity and legal entitlement to work in Australia. We will also ask for personal information, such as emergency contact details, tax file number and bank account details which will form part of your employee file.

TripADeal may use your personal information in order to assess your application for positions at TripADeal and invite you to apply for future positions of interest to you, unless you notify us that you do not wish for this to occur. We may disclose your personal information to related companies of TripADeal for the purpose of enabling those companies to consider you, and contact you, in relation to future positions of interest with TripADeal or its related companies.

TripADeal will store your personal information in accordance with its general privacy policy, available here. If you wish to access or correct any of your personal information held by TripADeal, please use the contact details set out on the privacy policy page.

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