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Expression of Interest: Experienced Flights Consultant (On-site), Gold Coast

Job No: TAD23691302
Location: Gold Coast

  • Travel discounts, health & wellness benefits
  • Competitive salary package, training & career progression
  • Team social events

 

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

 

The Opportunity

We are on the lookout for an experienced and talented Flights Consultant to work in our dedicated Flights team, ensuring end to end flight operations are managed, and providing a first-class customer experience to both our first-time, and returning customers.

The successful incumbent will hold experience in ticketing and post ticketing resolution and will provide support to our internal teams to ensure all post ticketing queries are handled efficiently and accurately - and to give the best possible experience for our TripADeal customers and our internal customers!

 

Organisational Structure

This role report to our Flight Operations Manager, and works in a team that are dedicated to efficiently and effectively bringing the destination experience to life, seeing travel dreams come true. 

This permanent full-time position is 100% onsite working from our Byron Bay Head Quarters or Varsity Lakes Gold Coast office, working Monday to Friday, 8-4pm or 9-5pm - you choose!

 

A Day in the Life

  • Providing first-class customer service to both our first time and returning TripADeal customers
  • Conducting searches to find the best available airfares available for our valued customers
  • Booking and issuing documentation for airline tickets, lounge passes, and stopovers ensuring they are correct and accurate at all times
  • Performing ticketing requirements in an accurate and timely manner
  • Delivering a seamless post-booking experience to customers
  • Securing approved travel needs for staff travel when required

 

To be a Front Running Candidate

  • Tertiary qualifications in customer service, event management, tourism, business, administration or a related discipline, or equivalent demonstrated experience
  • 2+ years experience using a GDS, preferably Sabre
  • Experience using Google sheets is preferred
  • Demonstrated experience in managing high volume of post ticketing requests
  • Sound working knowledge and expertise in international airlines, with the know how to navigate complicated international airfares
  • Strong attention to detail & focus on accuracy
  • Strong time management and organisational skills
  • The successful candidate will be required to undergo a Qantas background check

 

Why TripADeal?

  • Competitive salary package
  • Flexible work hours 
  • Learn, develop and advance your career within TripADeal
  • Fun, casual working environment, where shoes are optional
  • Staff travel discounts
  • Employee Assistance Program
  • $1,040 per annum of subsidised gym memberships
  • Regular social get togethers  
  • Savings and discounts on groceries, electronics and homewares
  • Volunteer leave as part of giving back to the local community
  • Generous parental leave support program

 

See your next destination as Flights Consultant for TripADeal? Your future pathway is just one click away. Apply now! 

Apply Now

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Questions

Working with TripADeal

Natasha Pancho

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucket list package holidays. It's so good to learn new things about countries I haven't been to or would have never thought of travelling to. There's always something new to experience here

Zoe Mazlin

I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process.

TripADeal may collect information directly from you, or where relevant, from a third party with your consent. For example, TripADeal may seek information about your prior employment history through reference checks, your eligibility to work in Australia through a visa status check, or any other information through publically available networking sites such as Facebook, Instagram and LinkedIn. If your application for employment is successful and you are offered employment with TripADeal, as a condition of employment, TripADeal will ask you for evidence of your identity and legal entitlement to work in Australia. We will also ask for personal information, such as emergency contact details, tax file number and bank account details which will form part of your employee file.

TripADeal may use your personal information in order to assess your application for positions at TripADeal and invite you to apply for future positions of interest to you, unless you notify us that you do not wish for this to occur. We may disclose your personal information to related companies of TripADeal for the purpose of enabling those companies to consider you, and contact you, in relation to future positions of interest with TripADeal or its related companies.

TripADeal will store your personal information in accordance with its general privacy policy, available here. If you wish to access or correct any of your personal information held by TripADeal, please use the contact details set out on the privacy policy page.

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